Waste Collections to Continue over the Holiday Period

Recycling is collected fortnightly on the same day as your rubbish. If you do not know whether you are in recycling Area 1 or Area 2, you can view your property via the City's Online Maps or contact mandurahwastealliance@cleanaway.com.au via email or on call them on 9550 4700 and they will advise you.

Holiday Pick Ups

Rubbish and recycling collections occur as per normal on public holidays, except Christmas Day and New Years Day.

Residents need to be reminded to have their bins out by 6.00 am as Cleanaway normally have more trucks on the road during these holidays to ensure that the collection is undertaken as quickly as possible. If a resident is late placing their bin out on these public holidays the bin will not be collected.

Ensuring your recycle bin gets emptied.

The following guidelines relate to the collection of your recyclables and should be followed to ensure that your bin can be collected.

Note - wheelie bins belong to the Waste Contractor, however the customer is responsible for the general cleanliness of the bin. Any damaged or stolen bins should be reported to mandurahwastealliance@cleanaway.com.au or you can call them on 9550 4700 to arrange repair or replacement of the bin.

• The yellow-lidded recycling bin must not contain material that cannot be recycled (refer to the above information or the sticker on your bin lid). The truck driver may place a warning sticker on the recycling bin indicating that the bin will not be collected if it contains material that cannot be recycled.
• All items placed in the recycling bin must fit loosely so that they will fall out when emptied. AVOID jamming items into your bin and DO NOT tie your recyclables up in plastic bags - leave them loose.
• The bin should not be overfull. The lid on the bin should close fully. DO NOT place excess recyclable items in the bin so as to prevent the lid closure.
• Your bin must be placed out by 6:00am on the day of collection. Therefore, it is best to place it out the night before the collection day. The collection vehicles operate from 6:00am until 6:00pm, so your bin may be serviced anytime within this timeframe.
• Your bins must be placed correctly on the kerbside so they are the right way around. Bins which are facing the wrong way cannot be emptied by the robotic arm vehicle.

Reasons why your recycling bin may not have been emptied.

• It contained non-recyclable material
• It was too heavy. Bins must not exceed 50 kg
• Placed incorrectly - Bins placed wrong way around. Wheels and handles should face the property.
• Located near an obstruction - Make sure the bin is located clear of trees, poles, tree canopies, and parked vehicles.
• Not out in time - Bins should be placed on the footway by 6:00 am on collection day.
• Overfull and the lid not closed - This can result in spillage.