The City’s Environmental Health Services section aims to ensure noise levels in the community do not negatively impact on people’s health and well being. We do this by checking that new developments are designed to minimise noise impact and responding to complaints from residents.

What to do if you are being affected by noise in your neighbourhood 

In many cases people that are causing a noise problem are unaware of the impact to their neighbours. If you are being affected by noise pollution it is recommended that you approach the person causing the problem as this often resolves the issue and helps with maintaining a good relationship with your neighbour. 

If this is not successful, you can lodge a noise service request to the City’s Health team to investigate and help you resolve the issue.

The Police can also assist for noise pollution that occurs outside normal business hours such as late night parties and stereo noise.  

What are the common sources of noise pollution that affect the community 

There are a wide variety of noise sources that impact the community that the Heath team can help with. The most common examples that cause complaints are:- 

  • Party noise, loud stereos
  • Air conditioners and pool pumps
  • Musical instruments
  • Construction Noise
  • Licensed premises
  • Power tools, Lawn mowers, and other devices
  • Roosters

What laws are used to manage noise pollution 

The Environmental Protection (Noise) Regulations 1997 control noise emissions from the majority of noise sources within the community.

Below is a list of common noise sources that have specific requirements.

Construction Noise:
Noise from construction work is allowed from 
7:00am – 7:00pm Monday - Saturday only
(unless a permit to operate outside these hours is allocated by the City).

Domestic equipment:
Domestic equipment can be used between 
7:00am – 7:00pm Monday to Saturday
9:00am – 7:00pm Sundays/public holidays.
  • Lawnmowers, chainsaws, power tools etc can be used for a maximum of two hours in any day. 
  • Musical instruments can be used for a maximum of one hour in any day.

The City’s Noise Information Sheet provides further details of permitted noise levels and actions that may be taken for continued excessive noise.

Important information: Some types of noise cannot be investigated by the City such as vehicles on roads, antisocial behaviour (ie screaming and yelling) and wild animals.

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