Community safety

The City of Mandurah has implemented a network of Closed-Circuit Television (CCTV) cameras throughout key locations, including buildings, public facilities and high-traffic areas. This initiative is supported by grants from both the State and Federal Governments. 

The primary goal of the CCTV system is to safeguard public and private assets, deter criminal activity, and provide evidence for investigations. Cameras are strategically placed in areas prone to high pedestrian traffic, such as the Central Business District (CBD) and entertainment precincts. 

These "hot spots" benefit from the presence of CCTV as a deterrent against anti-social behaviour and crime and serve as a 'capable guardian' in these spaces.

 WA Police have access to CCTV footage and equipment to support their investigations.

Requests from the public

Access to CCTV footage by the public is restricted and will only be provided under legal orders or through a formal Freedom of Information (FOI) request under the Freedom of Information Act 1992. For more information on submitting an FOI request, please visit the Freedom of Information (FOI) page on the City’s website.

All CCTV recordings are securely stored and maintained in compliance with the State Records Act 2000, with footage kept for 30 days.

Eyes on the Street, encourages community members to report suspicious behaviour to help prevent crime and keep neighbourhoods safe.

Residents can share information quickly and anonymously through:

• The Eyes on the Street App – Download from the Apple App Store or Google Play.
• The Crime Stoppers website
• The Crime Stoppers hotline – 1800 333 000

By reporting what you see, you’re providing valuable information that assists Police, helps recover stolen property, and reduces the likelihood of future incidents. Every report, no matter how small, helps make Mandurah safer for everyone.

Do you own an e-Rideable, such as an e-scooter, skateboard or bike? Are you aware of the rules around who can ride them and the road rules designed to keep riders and the public safe? Check out this helpful fact sheet. PDF and picture. 

Here are the critical rules regarding e-Rideables in WA:

• Speed Limits: Maximum 10 km/h on footpaths and 25 km/h on bike paths, shared paths, and local roads.
• Age Restriction: You must be at least 16 years old to operate an e-Rideable in public spaces.
• Safety and Behaviour: You must wear an approved helmet, use lights/reflectors at night, and never carry passengers.
• Under the Influence: You are subject to the same drink and drug laws as motor vehicle drivers.
• No Reckless Behaviour: Riding at excessive speeds, causing a danger to the public, or failing to follow road rules can result in police seizing the device.

If an e-Rideable is seized by police for improper use, it may be destroyed after 14 days.

Make sure you also register your e-Rideable(s) with Bikelinc to help keep them safe.

Avoid being a scam victim

Stop, think and check

• Stop, think and check before taking any action. Ask yourself if the message, robocall, email, phone call or text message is real or could be a scam.
• Be extra cautious about any communications requesting money, your personal information, credit card details or online account information.
• If you receive a text claiming to be a grandchild or family member contacting you from a different number, try calling your relative on the number you already have stored in your phone to see if they answer, or message them on social media to check whether the text is real.
• If you get a call, text or email claiming to be from a government agency or company that you are a client or customer of and you’re not sure if the communication is genuine, verify it yourself using a phone number or email you have obtained from their official website, secure app, or the phone book. Don’t use contact details provided in the message.
• Watch out for follow-up scams. If a scammer has been successful, they are likely to try again.

What to do if you've been scammed

Protecting your business

The WA Police have a series of videos and fact sheets to assess your business security measures and protect your business. Visit Protect my Business to learn more.

Business VigiLENS Booklet

The City has produced an easy-to-read booklet to advise on business safety and security. The booklet includes a business security checklist; enabling owners to review current safety measures and identify potential security risks.