A Changing Place is a secure and clean bathroom specifically designed for people who need space and assistance to manage their bathroom needs while in the community and for whom universal access toilets are not suitable.

Information on Changing Places

Mandurah Visitors Centre

  • 24-hour access with own MLAK key
  • MLAK Key: YES Shower: YES
  • An MLAK key can be borrowed from the Mandurah Visitor's Centre 7 days a week between 9:00am - 4:00pm. It is besty to make a prior arrangement by contacting the Visitor Centre.
  • Eligible Mandurah residents may be provided with a key for ongoing use.
  • Contact: City of Mandurah (08) 9550 3777
  • 75 Mandurah Terrace, behind the Visitors Centre.

Mandurah Aquatic and Recreation Centre (MARC)

  • Open during centre operating hours
  • MLAK Key: No Shower: YES
  • Contact: City of Mandurah (08) 9550 3600
  • 303 Pinjarra Road

Mandurah Forum Shopping Centre

  • Open during Centre operating hours. Temporary keys can be obtained from the Customer Service Desk
  • MLAK Key: YES Shower: YES
  • An adult-size change table and hoist is located at the Changing Place, which is located near the Food Court.
  • Contact the Customer Service Desk on (08) 9535 5522 or info@mandurahforum.com.au

Access to the City of Mandurah’s Changing Place is via a Master Locksmiths Access Key.

MLAK keys are free for all WA Companion Card holders for a limited time. To apply, please email wacompanioncard@nds.org.au (make sure to include your full name, date of birth and current postal address), or phone 1800 617 337. 

An MLAK can be ordered from the Master Locksmiths Association of Australasia Ltd by completing the MLAK Order Form. The key can be purchased by people with disabilities, family members, support workers and organisations. Please check out this website for more information and an order form http://masterlocksmiths.com.au/mlak/

Disability service organisations are encouraged to purchase their own Master Locksmiths Access Key for organisational use.

The City has a limited number of Master Locksmiths Access Keys available to loan to the public for day use. Loan keys can be picked up and returned from Mandurah’s Visitor’s Centre (75 Mandurah Terrace) with prior arrangement, available 7 days a week from 9.00am till 4.00pm. There is no charge to borrow an Master Locksmiths Access Key.

Eligible Mandurah residents may be provided with a key for ongoing use.

Please contact us cdo@mandurah.wa.gov.au for more information.

Local Access Additional information

  • Accessible 24/7 with a MLAK
  • Loan key available from Mandurah Visitors Centre open 7 days a week from 9.00am – 4.00pm

Location of nearest Accessible Parking Bays

Accessible parking bays are available approximately 20m from the Changing Place, in the northern car park immediately adjacent to the Mandurah Visitors Centre, and southern carpark next to the Dome.

Transperth bus stop no.17704 is directly in front of the Mandurah Visitors Centre. Approximately 100m from the Changing Place currently on bus route 588.

This Changing Place contains the following equipment:

  • A Prism Medical C450M Hoist with a constant charge system - the hoist crossbar is compatible with loop style slings
  • Adult sized, height adjustable Astor Bannerman CTE Nivano Change Table - this table is waterproof and suitable for showering

Written instructions for using the hoist

Written instructions for using the change table


Slings (disposable or otherwise) are not provided in Changing Places. If you are unsure about your sling’s compatibility with the hoist provided in this Changing Place, please contact the supplier on 1300 789 420,  manufacturer or prescribing therapist, or call the Independent Living Centres Advisory Service on 1300 885 886 for advice.

The Mandurah Changing Place forms part of a statewide network. Other Changing Places across WA can be located on the National Public Toilet Map or the Changing Places Australia Toilet Map. You can use either of these maps to plan your journey.

Important information

Staff working in the location of this Changing Place are not able to assist you with your continence requirements within the Changing Place.

If you have lost your Master Locksmiths Access Key, you find this Changing Place unclean or the equipment is not working, please contact the City of Mandurah by calling  08 9550 3777 (business hours only) or email customer@mandurah.wa.gov.au.

Information on the Changing Places network
This video shows the key features of a Changing Places facility including sling use and how to access the facility with an Master Locksmiths Access Key(MLAK).
Video on how to use Changing Places

Useful resources

Changing Places - Quick Guide (PDF - 351.2KB)
Download PDF