Services include
- Lodge service requests for street lighting, potholes, trees and much more.
- Information on waste services and ordering new bins
- Request an appointment with technical officers
- Pay rates, animal registrations, infringements and invoices
- Obtaining fire permits
Opening hours
In person enquiries
Monday to Friday, 8.30am – 4.30pm
Phone enquiries
Monday to Friday, 8.30am - 5.00pm
Step 1
- Log in to the City of Mandurah Online Portal - City of Mandurah - Online Portal
- If you are not a registered user; Click" Don't have an account" link and follow the prompts
- Register using Email
Step 2 - Fill out the application
- The instructions for the Copy of Plans Request will provide all the necessary steps to help you complete the application. For the best experience, we recommend using a desktop browser, as it makes following the instructions easier.
Step 3
Step 4
- The City of Mandurah will process your application with in the timeframes shown in the Terms & Conditions of the application.
- You can monitor your application status under "my lodged applications"
- You will receive an email advising you once your plans are made available to access via the online portal
If you have any difficulties using the City of Mandurah Online Portal or have any reasons why you can't use it, please contact Customer Services on (08) 9550 3777.
