Services include

  • Ordering copies of your house plans
  • Lodge services requests for street lighting, pot holes, drainage etc.
  • Information on rubbish services and ordering new bins
  • Request an appointment with technical officers
  • Pay rates, animal registrations, infringements and invoices
  • Lodge building, planning and health applications
  • Obtaining fire permits

Opening hours

Monday to Friday, 8.15am – 4.30pm

NOTICE: Return to pre-lockdown life

The Perth and Peel regions return to pre-lockdown life from 12.01am Saturday 15 May, following the latest public health advice. People are reminded to continue checking-in using SafeWA or a sign-in register. 

Further restriction info is available on our COVID page. Please visit the WA State Government website at for more.

Please bring a mask and adhere to physical distancing where possible. Stay safe all and remember to download the Safe WA app.

Helpful resources

Customer service charter (PDF - 7.2MB)
Download PDF
Customer service compliments (PDF - 3.3MB)
Download PDF
Customer service complaint report (PDF - 1.5MB)
Download PDF
Plans Request Form (PDF - 309.7KB)
Download PDF
City of Mandurah holiday opening hours (PDF - 41.5KB)
Download PDF



3 Peel St, Mandurah WA 6210


PO Box 210, Mandurah WA 6210



(08) 9550 3777