Services and facilities
The Riverside Gardens All Abilities Paddle Launch facility offers an accessible option for people with a mobility disability to enjoy the Serpentine River in a canoe or kayak. The facility provides a large floating platform with contrasting colours, kick plates, grab rails and ramp access. There is a specially designed step seating option for people to transition from a seated position into a watercraft whilst using the grab handles for support. Two custom slipways ensure a safe entry and exit into the Serpentine River for all paddlers.
Located at Riverside Gardens Foreshore on Redcliffe Road in Greenfields, it has two ACROD bays, an accessible toilet, connected pathways, shaded seating and a wheelchair-accessible BBQ, making it an inclusive and enjoyable spot by the water.
Residents who are unable to physically move their bins to and from the kerbside due to a disability or illness can apply for a gopher or assisted bin collection service.
Once approved, the driver of the collection vehicle will collect the bins from an agreed location on the resident’s property, wheel the bins out to the truck for collection and return the bins to the original location. The assisted service is provided at no additional cost to residents.
The resident must make written application to the City for an Assisted Bin Collection service (gopher service) and include a letter of support from their medical professional.
For more information and/or to lodge your request for this service please contact the Waste Management Team at the City on 9550 3777 or by email council@mandurah.wa.gov.au. You may also lodge your request in person at 3 Peel Street in Mandurah or by mail to City of Mandurah, PO Box 210, Mandurah 6210
To discover the facilities offered at different beaches across Mandurah, click the 'Mandurah Accessible Beach Guide' button below. This guide aims to empower people with disability to plan their visits to the beach and make informed decisions about accessible beach options in Mandurah.
Mandurah Accessible Beach Guide
To support successful planning for a visit to the beach in Mandurah you can read and download a Social Story™ about the experience by clicking the button below. Or, you may select to watch a short video story about visiting the beach in Mandurah.
Features
Hippocampe Beach Wheelchair:
- Has tyres to suit different terrains
- Weighs just 17kgs
- Is fully collapsible and transportable in most vehicles
- Dimensions 140x55x55(cm)
- Quick assembly (about 5 minutes without any tool)
- View the All-Terrain/Folding Beach Wheelchair instructional video
- Hippocampe user manual
Track and Trail Beach Wheelchair
- A versatile beach wheelchair and all-terrain wheelchair.
- No tools required to dismantle or assemble for transport
- Swing away /removable armrests for ease of transfer
- Wheel combinations to suit a variety of terrains
- Easy to use braking system
- For images of the Track and Trail wheelchair - view photo gallery
- Track and Trail user manual
Beach Walker:
- The Beach Walker provides stability to individuals in walking on sandy beaches and rough terrain and it is lightweight and portable.
- The beach walker has four large beach wheels making it possible to use on sand.
- Hand brake with locking mechanism
- Folding padded seat
- Seat width: 47cm
- Seat height from ground: 59cm
- Adjustable handlebar height range: 83-96cm
- Weight: 8.2kg
- View a video of the beach walker.
- Download beach walker product sheet
Note: The maximum weight limit for the chair and walker is 130kg.
Free to hire
A Hippocampe beach wheelchair, track & trail beach wheelchair and beach walker are available free for community use.
Bookings can be made by completing an application at the Mandurah Ocean Marina Chalets - where pickup and dropoff details will be provided.
- Address – 6 The Lido, Mandurah
- Phone – 9535 8173
- Email - chalets@marinachalets.com.au
Office Hours:
- Mon - Thurs 9am to 3pm
- Fri & Sat 9am to 5pm
- Sun closed
The storage key may be provided outside of regular hours by sharing the lock-box details.
The City of Mandurah supports Bins4Blokes, a national campaign promoting the installation of incontinence bins in male public toilets. For more information call 1800 330 0666 or visit www.bins4blokes.org.au.
Locations of male incontinence bins around Mandurah:
- Eastern Foreshore, Mandurah Terrace
- Western Foreshore, Halls Head
- Seniors and Community Centre, Orsmby Terrace, Mandurah
- Mandurah Ocean Marina, Fathom Turn, Mandurah
- Mewburn Centre, Sholl Street, Mandurah
- Mandurah Visitors Centre, Mandurah Boardwalk
- Halls Head Foreshore, Halls Head Parade, Halls Head
- Mandurah Aquatic and Recreation Centre (MARC), Pinjarra Road, Mandurah
- Billy Dower Youth Centre
- Bortolo Pavilion
- Coodanup Community Centre
- Halls Head Sporting Facility
- Rushton Park North Pavilion
- Thomas Street Pavilion
A Changing Place is a secure and clean bathroom specifically designed for people who need space and assistance to manage their bathroom needs while in the community and for whom universal access toilets are not suitable.
Communication boards use symbols and illustrations to help people with limited language skills to express themselves and communicate with other people.
Lots of people find it hard to communicate. These communication/chat boards can help people who find it hard to speak and/or hard to understand speech.
To use a communication board, point to the pictures of the words or messages you want to say. If you can, talk or sign at the same time.
Tips on how to use a communication board:
- Point to symbols to convey messages
- Point and talk at the same time
- Talk in full sentences but only point to the key words
- Use communication boards for a variety of reasons like asking questions and making comments
Here is a video about how to use a communication board, courtesy of the Mornington Peninsula Shire.
The City of Mandurah have created some communication boards that can be used around the centre. Digital versions of the communication boards are:
All Kids are Welcome at the MARC
A Liberty Swing is designed for people who use wheelchairs, to experience the fun of being on a swing.
Operated with a Master Locksmiths Access Key (MLAK), available through the Master Locksmiths Association of Australasia Ltd. An MLAK also provides access to Changing Places facilities. Companion Card holders receive a free MLAK. If you are not a card holder, you may still be eligible. Contact the National Disability Services to enquire.
E: changingplaces@nds.org.au
P: 1800 617 337
View the video about how to operate the Liberty Swing, courtesy of the City of Greater Dandenong.
The City interprets an accessible and inclusive community as one in which all functions, facilities and services are accessible to people with disability, providing them with the same opportunities as other people in the community.
With this in mind, the City of Mandurah Recreation Centres ensured that the redevelopment of the aquatic facilities allowed for accessibility features, such as:
- Ramp access to all pools
- Adult change facilities with hoist
- A number of accessible change rooms
- Spa with hoist
- Water wheel chairs
- Pool walking lanes with hand rails
We also provide specialised programs and welcome you to contact us to discuss which programs are available.
General Accessibility
- Ample accessible parking
- Drop off and Pick up Area
- Standard accessible toilets throughout
- Wheelchair seating allowances in the stadium courts
- Companion Card - people with disability can bring a Carer along at no charge if they have a current companion card. This must be presented on each visit.
City of Mandurah MARC Accessibility Brochure
Accessible Word version - MARC Accessibility Brochure
Communication boards for the MARC available under the ‘Communication boards’ tab.
Aquatics
The centre has an Adult accessible change room, with adjustable hand basin, hoist and wash down bed.
We offer 4 x Wet wheelchairs and ramps to all pool, and a portable hoist for all pools and spa
Social Story: A Swim at the MARC
Assistance Dogs
We accept Assistant Dogs to all areas of the Centre.
Assistant Dogs must have their identification vest on.
For access to the pools, please see the Aquatics Management Team for the health and well-being of your dog.
Gym Facilities
At the MARC, we have a fully accessible gym with
- 2 Dual Pulley machines
- Omni 8 Station rig
- Wheel chair accessible Chest press, Shoulder press and low row
- Arm Cycle
- Group fitness classes that can be modified to suit the needs of the individual please check class descriptions for more information
- Personal Training options are available.
- Morning and evening Aqua classes with a range of times and intensity to meet all needs with ramp access to all three pools and the use of a water wheel chair for your convenience.
Swim Lessons
We cater for all abilities with our lessons. We are able to modify our class numbers should a student wish to participate in a group lesson and is able to do all the skills.
Our swim teachers also provide private one -to -one swimming lessons. We can arrange to do these when the pool is quieter if needed. Students can enter using the hoist, ramp or side of the pool.
All teachers have access and inclusion qualifications. We are able to adapt the stroke to teach survival skills no matter what the ability of the swimmer.
Social Story: A Swimming Lesson at the MARC
Sports and Activities
We aim to provide quality Children’s activities for all, including Children from a variety of different backgrounds and abilities, as well as those who may need additional support.
Feel free to speak to any of our instructor’s about your child’s progress and needs.
We ask to be advised prior to your child’s class if your child has any medical or learning needs that we may need to be aware of.
Social Story: Children's Programs at the MARC
Sporting Interactive Events
The MARC often holds different events at the Centre where all abilities are welcome to participate.
Past events include Wheelchair Basketball, Wheelchair Rugby and Water polo.
A Mobility Scooter Recharge Station is a designated area equipped with a General Purpose Outlet (GPO), allowing people to recharge their mobility scooters. There are four of these stations conveniently located around the Mandurah central area. The stations enable residents and visitors to recharge their devices while out and about, ensuring they can continue their activities without worrying about battery power. The stations are situated at the following locations:
- One (1) at the Mandurah Aquatic and Recreation Centre (MARC), externally located next to the front doors.
- One (1) the southern end of the Eastern Foreshore.
- Two (2) at the Mandurah Seniors and Community Centre, externally located during business hours.
- Two (2) at the Mandurah Forum Shopping Centre.
Please note that power cords are not supplied; users must bring their own.
The City has a diverse range of beautiful parks, stunning foreshore areas and natural reserves to explore.
To access reviews of local parks, and to share your own experiences, download Spinal Life’s Accessible Australia mobile app or visit https://www.accessibleaustralia.com.au/
Communications Board
Communication Boards use symbols and illustrations to help people with limited language skills to express themselves and communicate with other people.
To use a communication board, point to the pictures of the words or messages you want to say. If you can, talk or sign at the same time.
The City of Mandurah have created communication boards that can be used at the Koolaanga Waabiny (Western Foreshore) Playground and various parks and reserves in Mandurah. Digital versions of the communication boards are:
Chat and Play at Koolaanga Waabiny Playground - Communication Board (Western Foreshore)
Coodanup Foreshore - Communication Board
Snack and Chat - Communication Board
Kangaroo Paw Park - Communication Board
Social Stories
A Social Story™ is a document designed to explain new experiences and environments to people who are autistic or have sensory sensitivities. It can also be helpful for anyone who experiences anxiety or nervousness when attending a place or event for the first time. The City is currently in the process of creating a series of Social Stories™ for local parks. These stories are designed to support people in preparing for their visits to these outdoor spaces.
Kangaroo Paw Park
Western Foreshore
Mandurah Play Trail
Discover the Mandurah Play Trail. Get ready for an exciting adventure as we explore some of the most scenic spots that Mandurah has to offer. Designed to be completed over multiple visits, this Mandurah Play Trail includes eight of our favourite locations for kids and families of all abilities! The best part? They can be done in any order.
Mandurah Play Trail Map Audio Described
To discover a selection of accessible parks in Mandurah click on the ‘Find Accessible Parks’ button.
The National Toilet Map displays toilets on an interactive map according to your location or preferences with the best match at the top of the list. Use the Find tab to search locations and to change preferences. Alternatively, if you would like a view a list of public toilets, please visit the Public Toilets page.
View the National Toilet Map of public toilets
The Universal Access Map displays Central Mandurah’s bus routes, ACROD parking and accessible toilets.
